Monday July 30th

10:00am - 10:15am | Social Media for the Time-Challenged Retailer

Time is money – and you want as much of both as possible! Learn how to manage your most precious resource, your time, when it comes to marketing your store using social media. In this 15-minute session you’ll learn tactics to mainstream your social media efforts so that you have more time to spend running your store and interacting with your customers face-to-face.


Speakers: Crystal Vilkaitis | Social Edge Co

Where: Central Hall Lobby

10:00am - 11:00am | How Springboard Retail POS and Retail Management Platform Can Help You Compete Like A Retail Giant

Springboard Retail is cloud-based POS software designed by retailers, for retail, built specifically for growing multi-store, multi-channel brands, the software is easy-to-use and delivers actionable real-time data giving retailers the agility they need to sell more, profitably. You’ll learn how Springboard Retail drives sales and margin with full inventory and customer management, providing unparalleled custom reporting, and portability across devices. 


Speakers: Jonathan Russel | Springboard Retail

Where: N243

10:30am - 10:45am | Scaling Your E-Commerce Business 101

Want to save time? Want to increase productivity? Want to strengthen multi-channel sales? This 15 minute power session will share how to gain insight on re-pricing, FBA, drop shipping and more. You’ll learn the tools you need to know about to incorporate automation into your business while saving time and strengthening sales options.


Speakers: Tim Bildstein | SellerActive

Where: Central Hall Lobby

11:00am - 11:15am | Discover cost effective ways to engage with shoppers before, during and after they shop at your store.

Retailers, now more than ever  need to build customer experiences in-store, online and via events that make them stand out in today’s omnichannel world. Upselling and cross-selling needs to be embedded in your business, and it should not just be something that requires a human, but rather, implemented in an automated way that reaches every and each customer that physically comes into your store. As a retail tech company this is the reason Star Micronics has invested in in-store technology such as Digital Signage and PromoPRNT. Come and see the latest in retail technology as well as demos of Signage and promotion printing both on stage and at the Star table at IRC 2018.


Speakers: David Salisbury | Star Micronics Corporation

Where: Central Hall Lobby

11:30am - 11:45am | Shipping & Ecommerce: 5 Unexpected Tips to Thrive in 2018 & Beyond

Shipping is among the top ways to help your business thrive in the year ahead – particularly when you consider 95% of Americans shop online each year. With this in mind, managing your shipping priorities to save money on your parcel overhead and increase efficiency in your shipping efforts should top your to-do-list in 2018. From carrier contract negotiations to parcel auditing strategies to utilizing analytics and data to maximize your savings and efforts, you’ll gain practical insight to help your ecommerce business become more successful – and save more money – when it comes to shipping


Speakers: Brian Gibbs | Refund Retriever

Where: Central Hall Lobby

11:30am - 12:30pm | The Sale That Really Works

How long have you been trying to create a sales event that really creates urgency and gets people to come to your store? There is a science to moving out the most product and putting the most cash in your pocket.  If you are guessing, you’re losing money.  Cathy Donovan Wagner knows because she spent years trying to figure it out in her own stores.  Now she wants to save you all that time and trouble. You have NEVER been taught this before and you will be shocked at how easy it is to implement now.


Speakers: Cathy Donovan Wagner| RETAILMavens

Where: N243

12:00pm - 1:00pm | What’s Up (and Coming) with Social Media

What are the latest updates and releases in social media?  What can you can expect when it comes to marketing your business in the future on social media? You will learn about the latest social media features that you should be taking advantage of, what the current landscape of social media is, what the biggest trends for the future are, and why this should all matter to you and your business.


Speakers: Crystal Vilkaitis | Social Edge Co

Where: Central Hall Lobby

1:00pm - 2:00pm | How to Grow and Optimize Your Multichannel Business

Why would you want to sell on multiple channels, plus how can you expand to multiple selling channels, and what will you need to get started? Join SellerActive and learn how to get started and what success looks like.


Speakers: Jason Harra | SellerActive

Where: N243

1:15pm - 1:45pm | Getting Next-level Growth With eBay, Your Next Selling Partner

With over 171M global active buyers, eBay connects millions of buyers and sellers around the world, helping them to find their version of perfect. Jacob Hunter, Seller Acquisition at eBay, will share the three simple steps to selling as well as some of the key benefits of a partnership with eBay. We’ll also take a look at how advertising solutions like Promoted Listings can help you stand out from the crowd and boost product visibility.


Speakers: Jacob Hunter, Ravi Dhanjee | eBay

Where: N243

2:00pm - 2:15pm | Marketing to Millennials: It’s Easier Than You Think

The notoriously tricky Millennial demographic gets a bad rap in headlines. But, the truth is Millennials are good for retail. During this 15-minute presentation, we’ll discuss how and where Millennials shop, what they buy, and how retailers can stay competitive.


Speakers: Meaghan Brophy | Independent Retailer

Where: Central Hall Lobby

2:30pm - 3:30pm | 4 Common Small Business Hurdles and How to Overcome Them

Most small business owners start out with an interest or passion for their given trade, but don’t anticipate all of the other responsibilities that come with running a business. Learn easy tips to increase time spent growing your business instead of being overwhelmed by manual processes. Hear from Dennis O’ Keefe, Product Director for Workful, who has a rich history in the payroll, banking and small business management space. Session is highly interactive, so bring your questions and challenges. 


Speakers: Dennis O’Keefe | Workful

Where: N243

2:30pm - 2:45pm | Retail Loves to Launch, but How About Land?

How did your last merchandising and marketing campaign go? Was it planned meticulously, rolled out in a staged fashion with all stakeholders involved? Did it go off without a hitch, and were the results as expected? If so, this session is not for you. In a world moving faster and faster, take away a number of initiatives necessary to ensure that your next campaign, objective not only launches properly, but lands as well.


Speakers: Raymond Riley | Progress Retail

Where: Central Hall Lobby

3:00pm - 3:30pm | PANEL: Across the Generations: Understanding the Woman Shopper

Innovation is a collective effort.  Give your employees incentive to contribute to the company vision to help generate new ideas, plus gain realistic ways to strengthen your leadership and employee engagement. 


Speakers: 

Nicole Leinbach Reyhle | Retail Minded
Jasmine Glasheen | Retail Minded
Georganne Bender | Kizer & Bender Speaking!

Where: Central Hall Lobby

3:45pm - 4:00pm | How Agile Retailers Compete by Mobilizing POS Inventory Data

Inventory management is key for profitability in retail. Disappointing customers by missing trends or not meeting their demand puts retailers in a serious deficit when they have to rely on reactive discounting. Consumers have high expectations, demanding inventory visibility in real-time across all channels and wanting to be able to shop seamlessly wherever, whenever. Learn to change your mindset and use your POS inventory data to grow profitably!


Speakers: Jonathan Russel | Springboard Retail

Where: Central Hall Lobby

4:15pm - 4:30pm | Is Your Inventory Hurting or Helping You?

It’s your single largest expense. And is your most important one. Are you using your inventory to grow your business?  Or is it strangling you?  You work hard to make good decisions about how much to order and when to bring it in.  Do you know the connection between your SKUS and your financial analysis?   Cathy Donovan Wagner is a retailer and consultant who wants to shorten your learning curve. She will share exactly what to do to better control your inventory, increase your cash flow and put more money in your pocket now.


Speakers: Cathy Donovan Wagner | RETAILMavens

Where: Central Hall Lobby

4:45pm - 5:00pm | Scaling Your E-Commerce Business 101

Want to save time? Want to increase productivity? Want to strengthen multi-channel sales? This 15 minute power session will share how to gain insight on re-pricing, FBA, drop shipping and more. You’ll learn the tools you need to know about to incorporate automation into your business while saving time and strengthening sales options.


Speakers: Tim Bildstein | SellerActive

Where: Central Hall Lobby

5:15pm - 5:30pm | How your Culture affects Productivity

Looking to strengthen your company’s internal experience… and your employees work performance? Your company’s culture will influence every aspect of your employees’ workday.  Learn tips to increase employee satisfaction that often leads to increased productivity.


Speakers: Dennis O’Keefe | Workful

Where: Central Hall Lobby

5:30pm - 6:00pm | Fine Jewelry Buying Behaviors and Trends

In today’s business world, the chain of command is becoming shorter

where manufactures are going directly to consumers. With just a click of a button consumers can have products at their door step, including diamonds and fine jewelry. Tanya is going to speak on the trends and the buying behaviors of jewelry and how it needs to change with the times of millennia’s consumer habits to stay relevant and stay a priority in

consuming. Learn how you can incorporate fine jewelry in your business and close high end sales with attractive margins to your daily customers.


Speakers: Tanya Parikh | Janvier

Where: Central Hall Lobby